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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

Shoppers support local retailers in run-up to Christmas

13 December 2024

More and more Brits are choosing to shop for Christmas food and presents in their local independent retailers, according to new research.

A survey of 2,000 Brits and 500 small firms has found many reasons to be cheerful for local high streets up and down the UK. The research, conducted by Perspectus Global for Smart Energy GB, has found that 37% of Brits say they will support local independent shops this Christmas, rising to 59% of Gen Z shoppers.

Most local shop owners (78%) say that consumers are increasingly doing their shopping in local independent businesses in the run-up to Christmas, and they expect footfall to increase by an average of 44%.

Almost half (47%) of Brits polled say they will be visiting their local greengrocer to buy fruit and veg, 42% will be buying local cheeses and 25% will buy a Christmas turkey from their high street butcher rather than visiting a big supermarket.

As many as 39% will be popping to their local bakery for festive treats such as mince pies and gingerbread men, while a quarter (26%) will be purchasing their Christmas chocolates from a local shop.

And, when it comes to presents, 26% will be visiting local gift shops, rather than relying on the internet to deliver all their packages. Other ways that Brits will be supporting their local community over the festive period include:

  • Going to a local restaurant for a Christmas Eve meal (37%);
  • Visiting a nearby barber or hairdresser (46%);
  • Having a Christmas Day pint at their local pub (49%).

Why do Brits prefer to shop local?

Over the month of December, Brits will make an average of six trips to gift shops, five trips to the butcher, six trips to the baker, five trips to a wine shop and six to a greengrocer. Those polled said that the top reasons for supporting local retailers are:

  • Because independent shops are within walking distance (55%);
  • It's more sustainable to buy locally-produced goods (33%);
  • It's nicer to go to shops where people recognise you and there's a sense of community (28%).

In fact, as many as 72% of those surveyed said they are friendly with the small business owners around them and 30% say that they shop locally to help them stay in business.

More than half of the independent retailers surveyed (57%) said that they have extended their opening hours to deal with a busy Christmas, even though the majority are also concerned about increased running costs (74%) and energy prices (80%) this winter.

"It's great to see Brits supporting their local businesses this Christmas. We can see over half of local businesses are going to extend their hours, even though running costs, including energy, remain a concern." Victoria Bacon, director at Smart Energy GB.

Christmas is a vital time for small businesses, with 76% of small business owners saying that the festive period is the most important time of year for generating turnover. In fact, 52% say that if they don't have a profitable Christmas they would struggle to continue operating in 2025.

Written by Rachel Miller.

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