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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

Small firms still missing out on public sector contracts

13 August 2024

A new report by the British Chambers of Commerce concludes that UK government contracts are "out of reach" for most small businesses.

Only one-fifth of direct procurement spend from the public sector (including central government) went to small businesses in 2023, according to data from the British Chambers of Commerce (BCC).

Now in its second year, the BCC's SME Procurement Tracker, powered by data provider Tussell, measures how well the government is supporting small businesses by doing business with them.

The latest report finds that while absolute public spending directly with SMEs has grown over the past six years, SMEs only made up 20% of overall spending last year. The total value of reported procurement expenditure by the UK government in 2023 was £194.8bn; of this, £39.7 billion was spent by government directly with SMEs last year.

"While it's welcome [that] the value of SME procurement contracts is continuing to increase, government deals remain out of reach for too many businesses. It is vital that public bodies always consider SMEs when tendering contracts." Jonny Haseldine, BCC policy manager.

SMEs win one in three local government contracts

BCC findings show that local government had the highest procurement spend directly with SMEs last year, both as a share of total procurement spend (34%) and in absolute terms (£24.1bn). This compares to 11% (£5.8bn) for central government and 20% for the NHS (worth £8bn to SMEs).

Public sector spend with SMEs varies widely across different sectors. The health and social care SME sector earned £11.9bn in direct public sector revenue in 2023. This accounts for 34% of total public spend in the sector, up from 29% in 2018. £4bn was spent on public sector spending with SMEs in education, training and recruitment.

Within central government, the Department for Culture, Media and Sport (DCMS) spent the highest proportion of its procurement spend directly with SMEs in 2023. DCMS spent 29% of its procurement total (equivalent to £256m) with UK small firms. The Department for Education spent the highest absolute amount directly with SMEs, amounting to £2bn in 2023, or 25% of its total procurement spend.

SMEs need greater access to government contracts

Jonny Haseldine, BCC policy manager, said: "Central government can learn lessons from local authorities who are consistently spending more on SMEs deals. We'd welcome further devolution of decision-making to allow more procurement contracts to be awarded at a local level.

"The Procurement Act coming into force at the end of October has the potential to make the system simpler and more transparent for businesses. In addition, it's crucial we hear more from the new government on their pledge to give SMEs greater access to contracts. Businesses up and down the country want to see a reformed process in which they can properly compete."

Written by Rachel Miller.

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