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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

Confidence cools as SMEs face new challenges

11 September 2015

Confidence cools as SMEs face new challengesSmall business confidence is cooling according to the latest findings from the Federation of Small Businesses (FSB).

The FSB Small Business Index (SBI) shows that FSB members appear more cautious about their prospects than in recent quarters. The overall SBI reading at +20 is a significant decrease from +38 in the second quarter of 2015 and a +41 reading a year ago.

The FSB said that the results reflect the impact of recent changes announced in the Summer Budget, notably increased taxes on dividends and steep increases in the National Living Wage.

John Allan, FSB national chairman, said: "The recent Budget left many small firms with real challenges to overcome in how they operate in future. Now they need reassurance from Government and policymakers; their confidence is crucial to driving the economy and job creation."

Lower levels of confidence are reflected in more firms reporting a fall in investment intentions this quarter, which have fallen from 26% a year ago to 22% this quarter. This is coupled with a surprising rise in spare capacity among businesses.

However, although the number of businesses expecting to grow has also cooled slightly, it remains positive. Nearly six in ten small businesses plan to grow in the next 12 months, down from 65% in the previous quarter.

Meanwhile, small businesses are likely to continue to create jobs, although at a slower rate than previously, and businesses are planning to increase wages at a rate of 2.6% next year.

Skills shortages remain a major issue for small firms alongside concerns about the domestic economy and increasing labour costs. On a positive note, productivity is up and access to finance has continued to improve.

John Allan said: "Confidence has cooled as businesses face a number of challenges. Changes to tax treatment on dividends will affect many small business owners with modest incomes, while small employers also face steep increases in the National Living Wage just as they are preparing to bear the cost of pensions auto-enrolment. The reaction to these changes is reflected in the evidence we present today, which shows confidence levels amongst members cooling markedly."

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