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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

COVID burnout affects one in two business owners

24 August 2021

A new survey suggests that around 2.9 million small business owners have experienced burnout since the start of the pandemic in 2020.

Research by cloud accounting software provider FreeAgent has revealed the mental health impact of the COVID-19 pandemic on small business owners and the steps that they have been taking to combat it.

According to its latest survey, more than half (51%) of UK SME owners polled said they have experienced burnout since the start of the pandemic. Projected across the wider SME sector, this equates to around 2.9 million business owners.

The survey findings also reveal that over a third (36%) are working longer hours than they were before the pandemic. More than half (56%) of respondents said they are more conscious of burnout now because of the impact the pandemic has had on UK workers.

Many business owners say they have taken steps to help lessen the negative impact on their mental health:

  • 36% have taken up walking to combat stress;
  • 24% have taken up other forms of exercise;
  • 18% have turned to meditation or mindfulness;
  • 23% have implemented mental health policies for their businesses or employees since the start of the pandemic.

Working from home has been seen as positive by most business owners - although 43% of small business owners said they already worked from home prior to the pandemic. Even so, 29% said they had enjoyed being able to wear more relaxed clothing and 27% appreciated being able to be able to make lunch at home. Longer sleep-ins rather than commuting was the most appealing thing for 24% of people.

Roan Lavery, ceo and co-founder of FreeAgent said: "It's quite saddening to see such a high number of SME business owners saying that they have faced burnout during the pandemic. This research is a reminder that the past 18 months or so have not just been devastating for the economy, but it has also had a massive impact on the mental health of many freelancers and small business owners across the UK.

"With SMEs making up around 99% of all businesses, it is essential that they have all the support they need not just to remain economically buoyant, but also to preserve their mental health and avoid burnout. While I am hopeful that the pandemic has passed its worst, it will still be a long time until small businesses are fully recovered and back on their feet.

"The government must do what it can to ensure as much pressure as possible is alleviated for small businesses, so they make it safely to the end of the year. This will then help bolster the UK economy and take it from strength to strength - both in the short term and in the post-pandemic future."

Written by Rachel Miller.

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