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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

Data proves that small firms are good for local economies

28 January 2025

Small businesses have a positive effect on local communities, according to the findings of a new study.

A report by Uswitch has analysed a range of data sources to shed light on the impact that small businesses can have on local economies. Its findings suggest that areas with a greater number of small businesses see more wealth creation and higher employment.

Small firms make up a substantial amount of UK business employment and turnover. The latest figures from the Office for National Statistics (ONS) show that SMEs (with less than 250 staff) accounted for 45% of all UK employees and 44% of UK turnover in 2023. The number of small firms (and their combined turnover) is rising every year, suggesting that small businesses are a growing market, creating more employment opportunities.

The findings of the Uswitch report indicate that local authorities with a higher density of small businesses see lower unemployment benefit claims. In addition, ONS data reveals that many small businesses are outperforming their larger competitors in terms of growth.

For example, ONS figures show that small shops saw sales rise by 5.2% year-on-year between 2022 and 2023, compared to just 2.4% for large retailers. Specifically, small food stores saw a year-on-year sales increase of 11.1%, compared to 8% for larger stores; small clothing businesses saw a rise in sales of 32.9%, compared to 2.9% for larger retailers.

A recent study by Capital On Tap found that 51% of consumers prefer to shop small to support their local community and economy, and 38% felt that small businesses provided better customer service and quality of products.

"It's clear to see that small, local businesses are continuing to grow in popularity with consumers … Shopping at small businesses is more than just a transaction; it's an investment in the community. By choosing local stores, consumers help create jobs, retain money within the local economy and encourage the unique character of their neighbourhoods to thrive." Andy Elder, Uswitch.

How small business owners support their local communities

A recent study by the Federation of Small Businesses (FSB) has also found that many communities have flourished due to the support of local small business owners. Its findings show that:

  • 80% of FSB members have volunteered and/or contributed to a local community organisation or charitable cause in the past three years, typically by donating their time (38%) and providing skills, resources and mentoring (32%).
  • 27% of FSB small businesses hold a position within their local community.
  • 42% of small businesses engage with schools, colleges and youth organisations.
  • 41% of small business employers offer work experience.

Written by Rachel Miller.

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