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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

Digital start ups soar during cost-of-living crisis

27 February 2024

Despite challenging conditions, the number of UK digital micro businesses turning over more than £100,000 a year grew substantially during 2023, and almost a fifth (17%) now bring in six-figure sums, according to new figures published this week.

  • Almost a fifth of (17%) UK micro businesses – those with 1-9 employees – which operate online now have an annual turnover of over £100,000, according to a new study.
  • This is up from 11% in 2022 – a 55% increase – as four in five (84%) owners hitting six-figure earnings say they are optimistic for further growth.
  • Findings show the benefits for bricks and mortar entrepreneurs to also sell online through a website.

The findings come from Venture Forward, a multi-year research initiative by GoDaddy that analyses data from more than half a million UK digital micro businesses – typically those with fewer than 10 employees. It shows resilience from UK entrepreneurs during the soaring cost-of-living with the number of micro businesses turning over more than £100,000 being up from 11% last year.

The growth is similar for micro businesses bringing in over £50,000, which stands at 33% today compared with 25% last year. In comparison, the median annual earnings for full-time employees in the UK was approximately £34,963 in 2023.

GoDaddy's data shows the value of ecommerce for fast-growth businesses. 55% of entrepreneurs who own micro businesses that are turning over more than £100,000 annually say that their website provides the main source of their income. A fifth (21%) invested their initial capital into a website when launching their venture, underlining the importance of digital infrastructure.

Of businesses that are now turning over more than £100,000 a year, over half (54%) were started in the past three years, demonstrating the speed at which successful digital businesses can be built.

Many digital micro businesses required relatively small initial investments – 43% were started with less than £5,000 of initial capital, as digital tools reduce the barriers to entry entrepreneurs looking to start a new venture. Remarkably, one in five (21%) said their company cost them as little as £500 to create.

Ecommerce platforms enable bricks-and-mortar only entrepreneurs to enlarge their catchment area, reaching a wider selection of customers, selling in more ways and becoming truly unstoppable. A website also means the business can run 24/7 without the need for employees to man the shop, so sales can take place outside of opening hours.

The opportunities offered by setting up an online presence are likely to continue in 2024, as:

  • Over four fifths (83%) of people who own +£100,000 micro businesses are optimistic for growth.
  • In contrast, just one in five (22%) say they are confident in the UK economy as a whole.
  • 1 in 3 micro businesses in the UK are 'breadwinners', contributing 51% or more to household income.
  • About 1 in 4 women with a micro business in the UK are the 'breadwinners' in their home.

The GoDaddy data shows that six-figure turnovers take time – but not necessarily money – to achieve. Over half (58%) of owners with £100,000-a-year micro businesses work over 40 hours a week on their venture, whilst only 27% of all micro business owners said they do the same.

"It is remarkable to see that so many entrepreneurs have built six figure businesses – many with very minor initial investment – and that the trend is going upwards, as we've seen an increase of 55% on digital microbusinesses bringing in over £100,000 revenue. It is testament to the strength of Britian's small business community, and the fact that British entrepreneurs really are unstoppable.

"Entrepreneurs who operate bricks and mortar only businesses are potentially missing out on huge growth at minimal cost, so there has never been a better time to diversify and sell in more ways." Andrew Gradon, Head of GoDaddy UK & Ireland

About Venture Forward

Venture Forward is a multi-year research initiative, which analyses data from 680,000 British micro businesses – conducted by GoDaddy to quantify the impact of millions of micro businesses on the U.K. economy and their local communities.

About GoDaddy

GoDaddy helps millions of entrepreneurs globally start, grow, and scale their businesses. People come to GoDaddy to name their idea, build a professional website, attract customers, sell their products and services, and accept payments online and in-person. GoDaddy’s easy-to-use tools help micro business owners manage everything in one place and its expert guides are available to provide assistance 24/7.

Submitted by Joshua Powell, MHP Group.

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