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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

Ecommerce is key to export growth for UK small businesses

8 November 2022

The UK could unlock more than £9bn of growth by helping more small businesses to export using ecommerce, according to new research.

Significant gains could be made for the UK economy if more small businesses were helped to export goods using ecommerce. This is the conclusion of a new report, Just a Click Away, published by the Social Market Foundation (SMF), sponsored by Amazon.

By increasing SME ecommerce exports, the SMF said that ministers could raise economic growth and help ease the pressure on public finances. The findings indicate that more than 150,000 jobs could be created and £9.3bn in economic growth could be achieved. The report's figures have been supported by the Institute of Export & International Trade. Now, together with SMF and Amazon, it is calling on the government to launch an ecommerce exports taskforce to help the UK seize this opportunity.

While merchandise exports across other advanced economies are up 3.5% since the end of 2019, the UK's have fallen by 21%. SMF modelling shows the potential gains for UK businesses, employment and GDP could see as many as 70,000 more SMEs exporting, with their overall turnover rising by £12.4 billion.

The SMF research has also found that smaller British firms are less likely to sell online than their equivalents in high-export countries. Only 6% of UK medium-sized firms report making ecommerce sales to the rest of the world. This compares with 9% in Austria and 12% in Ireland. Among businesses that do not currently export, customs issues were the most frequently mentioned obstacle to doing so (30%), with logistics (25%) and tariffs (23%) second and third.

Need to know!

More than 85,000 UK SMEs currently sell on Amazon, of which more than half export overseas. While these small businesses generated more than £3bn in export sales in 2021, overall exports declined from £3.5bn in 2020, partly as a result of the pandemic and also because of increased administration for cross-border sellers and customers following Brexit.

 

Amazon's European Fulfilment Network lets sellers transfer stock across Europe. Its Global Selling programme allows UK businesses to list and sell products on any of Amazon's 21 stores including the USA, Australia and Japan, with access to over 200 million Prime account holders.

Richard Hyde, senior researcher at the SMF, said:

"Ecommerce gives even the smallest business the scope to sell to new customers in other countries. Our modelling shows that policies helping more British firms to conduct ecommerce exports could deliver a real boost to the economy and jobs. That's a valuable prize at the best of times, but when ministers are having to take tough choices to balance the public finances, boosting growth jobs and tax receipts by helping British firms sell more abroad should be a high priority."

Greg Hands, minister of state for trade policy, said:

"This report highlights why it's so important we continue our drive to get more UK businesses exporting around the world. We know that when businesses export, it means more jobs, higher wages and a stronger economy, which is why this government is helping more of them get on the exporting ladder through events such as International Trade Week."

Written by Rachel Miller.

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