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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

FSB finds North-South divide in SME confidence

22 January 2016

FSB finds North-South divide in SME confidenceThe latest Small Business Index from the Federation of Small Businesses has revealed a North-South divide in business confidence.

The FSB Small Business Index for Q4 2015 shows a growing gap in confidence between businesses in Scotland, North East England and Wales and those in the Midlands and the South of England.

While there is good news for the UK as a whole in terms of job creation, increasing revenues and improving productivity, firms in the North East of England, Scotland and Wales risk being left behind according to the FSB.

In Wales, confidence has dropped into negative territory for the first time in two years. In Scotland, confidence levels are at their lowest levels since the start of 2013. Elsewhere the FSB reports that confidence levels have remained stable, supported by the technology and business/professional sectors.

John Allan, FSB national chairman, said: "A clear divide in confidence is now emerging across different parts of the UK, with businesses in the South and in sectors like technology and professional services feeling more positive about 2016. The recent flooding is likely to further weigh on business confidence in the North."

However, overall confidence across the UK remains in positive territory standing at 21.7 points, 4.1 points higher than Q4 2014. Nearly two-thirds (59%) of businesses anticipate growth relatively unchanged from the last quarter, with 24% reporting a growth in revenue in the past three months, the highest since 2010.

The Small Business Index has also highlighted the main concerns that small firms face in 2016. These include the rollout of auto-enrolment, the new National Living Wage and changes to taxes on dividends.

Allan said: "Members are also deeply worried about proposed mandatory quarterly tax reporting, which in its current form will add to the administrative burden of small firms and the self-employed."

He concluded: "Although confidence is patchy across the UK, small businesses continue to show they are resilient, leading the way on employment growth and productivity."

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