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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

Hiring freelancers boosts productivity and profit

25 August 2020

New research has found that skilled freelancers can significantly improve business performance for those that employ them.

Freelancers increase the opportunity to create more jobs in the UK, according to new research from Trinity Business School.

A survey of 1,028 SME owner-managers and senior executives in the UK found that when freelancers make up at least 11% of a company's workforce, that firm's productivity will increase.

This in turn generates greater profits, as the research shows that the average productivity of firms with at least 11% of their workforce being freelancers was £4,669 higher per employee than firms with less than 11% freelancers working for them.

According to the findings, when firms use freelancers to add to existing workforces and output, as opposed to simply using them as a replacement for someone else, there is a clear improvement in the performance of that firm. It means that, contrary to the traditional view that freelancers take jobs from others, employing freelancers can help to create more employment.

"People normally associate the use of freelancers with employment destruction as they are perceived as doing work that otherwise could have been done by employees," said Professor Andrew Burke, chair of Business Studies and dean at Trinity Business School.

"This view overlooks a different type of freelancer who works in sync with employees but brings expertise and innovation not available within firms and on a swift basis, thereby enabling these businesses to innovate, grow faster and ultimately create more employee jobs. Our research is the first empirical research to see which type of freelancing effect dominates. Using UK data, we find that there is a positive net effect of freelancing on employment creation but to generate these gains firms have needed to take a deliberate strategic initiative to adopt a freelance intensive workforce model comprising of at least 11% freelancers."

Marc Cowling, professor of Business Economics at the College of Business, Law, and Social Sciences University of Derby, said: "Our research was the first to debunk the view that freelancers are cheap, low-value workers who cause job losses by replacing core employees. Rather we found they add specialist skills and expertise that create value and profit and allow firms to increase their core workforce as they accelerate their growth."

Written by Rachel Miller.

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