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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

SME export growth helps reduce UK trade deficit

24 July 2015

SME export growth helps reduce UK trade deficitPublished as part of the second annual FedEx Great British Export Report 2015, research suggests British SME export activity is helping to reduce the UK's overall trade deficit, which still stands at about £2.8bn.

According to FedEx, 53% of British SMEs now export, but 72% believe their export revenues will increase in the next five years.

The report, which is based on feedback from 1,000 UK SMEs, found that: "The average SME exports £553,000 a year to Europe and imports £535,000, an average net surplus of £18,000 for those SMEs exporting to European countries. The average SME exports £714,000 a year outside of Europe, but imports just £410,000, an average net benefit of £304,000 for those SMEs exporting globally."

FedEx's research suggests that overwhelmingly (96%) of British SMEs who export, export into Europe. France (57%) is the number one export market for British SMEs, followed by Germany (49%) and Spain (37%).

Nearly three quarters (73%) of British SME exporters sell to customers outside of Europe, with the US (35%), Australia (24%) and Canada (20%) being key markets. 16% of exporting British SMEs sell to China, with emerging market Brazil also scoring highly (10%).

The research suggests that more than half (58%) of all British SMEs would appreciate more support (whether from trade bodies, the Government or logistics providers) so they can sell more overseas. Only 22% said they require no further support. Top barriers to international trade included costs, losing out on currency exchange and payment concerns. However, the ability to enter new export markets is seen as critical by fewer than one in five respondents.

Trevor Hoyle, FedEx Vice President Northern Europe Operations, said: "The findings clearly show that UK SMEs are exporting more than ever, both in terms of volume and value. There is, however, more to be done.

"While the top destinations for exports are in Europe and the English-speaking world, British SMEs are starting to notice the potential in the high-growth markets of Asia, Africa and Latin America. As the world becomes more connected, global trade lanes will strengthen, and exporting to these markets will be even easier and faster. A year is a long time in business, but don't be surprised to see UK SMEs' exporting confidence continue to grow in the next 12 months."

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