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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

SME late payment crisis deepens through lockdown

30 June 2020

A new survey of more than 4,000 small firms has found that the majority have been hit by late payment as a result of COVID-19.

The study, conducted by the Federation of Small Businesses (FSB), has found that 62% of small businesses have been subject to late or frozen payments in the wake of the COVID-19 outbreak.

The FSB's new report, Late Again: how the coronavirus pandemic is impacting payment terms for small firms, reveals that only one in ten small businesses have actually agreed changes to payment terms with clients, indicating that the vast majority of this fresh wave of poor practice has not been formally signed-off by creditors or debtors.

The study also shows that there is no discernible difference in late payment activity between public and private sector supply chains. Around two-thirds (65%) of small businesses that supply to other businesses have suffered late or frozen payments.

An almost identical number (63%) of firms in public sector supply chains have experienced the same treatment. Small firms in the wholesale (71%), legal and accounting (62%) and advertising and marketing sectors (62%) have been hardest hit.

The FSB is calling for the long-awaited review of the Prompt Payment Code to be launched, the fining of repeat offenders and for prompt payment to be made a precondition of state bailouts.

FSB national chairman Mike Cherry said: "Before the COVID-19 outbreak struck, many small firms were already under immense financial pressure because of late payments.

"With cashflow drying up as the lockdown took hold, this situation has worsened. Sadly, some unscrupulous corporations are trying to inoculate themselves from the impacts of COVID-19 by withholding payments, or even freezing them, at the expense of small businesses.

"Cash is still very much king for small firms, and withholding it has pushed many to the brink at a time when they're at their most vulnerable."

The government originally put forward a raft of late payment reforms in June 2019. "The government promised to act a year ago," said Cherry. "Time is running out - we need to see delivery."

Written by Rachel Miller

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