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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

SMEs have most to gain from digital opportunities

23 October 2015

SMEs have most to gain from digital opportunitiesThe UK economy could get a £92 billion boost if businesses fully develop their digital potential, equivalent to 2.5% of GDP. And SMEs could grow at three times the rate of larger firms as a result.

These are the findings of a new report by Oxford Economics and Virgin Media Business entitled The UK's £92 billion Digital Opportunity.

According to the report, UK firms expect to create over one million new jobs over the next two years as a direct result of enhancing their digital capabilities. In the last year, digital capabilities generated £123 billion in business revenues, equivalent to 3.4% of total GDP.

Small firms - those with fewer than 250 employees - have the most to gain from investing in digital technologies, say the authors of the report. SMEs expect an additional £56 billion boost if they get access to the best digital capabilities available according to the research. And small firms have plans to increase employment by 6% over the next two years to make the most of digital opportunities; three times the rate of larger companies.

The digital opportunity is greatest for professional and tech services firms, that could add £27 billion a year in industry revenues. Significant gains are also possible for other sectors such as wholesale and retail (£17 billion a year), manufacturing (£9 billion a year), financial services (£9 billion a year) and transportation and storage (£8 billion a year).

Peter Kelly, managing director, Virgin Media Business, said: "The incredible pace of change means there is no place to hide, or room to stand still. Any business with ambitions to grow through digital needs to invest in the right technology and skills, while the Government and industry have to deliver the infrastructure and support to help them."

John Cridland, director-general of the CBI, said: "The UK is the tech capital of Europe but digital advances never stop, so if we want it to stay ahead we need more young people studying computing to a higher level. Looking into the future, the proposed EU digital single market, if delivered well, would be great news for both business and consumers, reducing barriers to e-commerce across the continent."

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