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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

Struggling small business owners want change

13 March 2015

Struggling small business owners want changeMoney worries, a shattered social life and poor health — these are just some of the problems that small business owners say they have to face.

A new survey of business owners by SwitchMyBusiness has found that 93% are looking to the government to make changes that will improve the quality of their life, including reducing business rates.

Top of the list of worries for business owners is cashflow, with 43% saying they are currently experiencing problems and 31% saying they are being paid late. Other financial worries include utility bills (for 25%), the cost of insurance (21%) and lack of funding (14%).

As a result, 35% of respondents said they had skipped paying themselves on “numerous occasions”. Over a third (35%) said they might shut their business if life doesn’t get easier.

The survey shows how small business owners have suffered outside of work too. One in ten say they have lost friends due to working too much and the same number say they have missed their child’s birthday. In addition, 38% of small business owners argue with their partners due to stress and 20% admit they sacrifice their own health for their business.

SwitchMyBusiness has created a small business manifesto (#whatbizwant) based on the results of its survey:

  • 34% want a reduction in business rates;
  • 30% want an increase in funding and grants;
  • 27% support higher tax-free allowances for small businesses;
  • 25% want harsher penalties for businesses that pay late;
  • 25% want a loan scheme similar to student loans with extra time before they need to pay it back;
  • 22% want wider access to affordable superfast broadband;
  • 21% want government help with utility bills;
  • 21% want help understanding and complying with HR and other laws.

Ivan McKeever, ceo of SwitchMyBusiness, said: “The picture from UK small business owners is clear; they want change from the government and they want more help.”

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