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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

The "eureka moment" for first-time exporters

13 March 2015

The “eureka moment” for first-time exportersMore UK businesses should try exporting and discover the rewards that it offers, says the British Chambers of Commerce (BCC).

A BCC survey of more than 4,700 businesses reveals that new exporters (with up to two years’ overseas trading) only account for 11% of exporting firms while 75% of exporters have traded internationally for more than five years.

And yet the research also shows that once firms begin to export they rapidly expand into other markets, as 64% of exporters trade with six or more countries.

“Exporting is like a ‘eureka’ moment for many companies – once they've done it for the first time, new business opportunities, ideas and profit follow,” said John Longworth, BCC director general.

“However, our studies suggest that it is the usual export heroes who form the majority of our exporters, and who make the biggest contribution to Britain's trade performance. This need not be the case. Business and government must work together to help more companies enter the export game.”

The BCC has proposed a number of government measures to help British exporters:

  • Continue to develop a world-class, global business-to-business network of British Chambers and business groups;
  • Bring UK Export Finance up to par with the world’s best export finance agencies;
  • Reform the UK’s passport and visa system to allow business people to conduct trade activity with ease;
  • Make foreign language learning compulsory from age seven to 16.

Meanwhile, trade minister Lord Livingston has announced this week that more than 3,000 medium-sized businesses (MSBs) are now receiving government support to break into new markets overseas via UKTI, up from 1,000 a year ago.

Lord Livingston said: “Exporting is not just for large firms. MSBs play a vital role in the economy – despite making up just 0.5% of all firms, they currently account for around a fifth of employment and 25% of turnover in the UK. Helping MSBs export will also benefit small UK companies: 70% of MSB suppliers come from our domestic economy.”

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