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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

Traditional ads reign supreme for UK consumers

21 July 2020

TV advertising is still the biggest influencer of UK buying decisions, ahead of celebrity endorsements and online video ads.

A study of 2,000 British adults, commissioned by Adzooma, has found that 56% are still more likely to buy something as a result of seeing a TV advert than any other type of marketing.

Almost two-thirds (65%) of shoppers said advertising works to encourage people to make a purchase, with a fifth of shoppers confessing they are more likely to buy a product if they've seen an advert for it multiple times.

The influence of online advertising is significant, however, with 26% of shoppers saying they decided to buy a product after seeing it featured within a sponsored social media post.

In addition, 61% of those polled said they were "grateful" for retargeted online ads that appear after browsing for specific products because they reminded them to purchase something they might have forgotten about.

More than a third of people said that they buy more things online than in-store; just a quarter say they do more of their shopping in-person. The average Brit is spending nearly three additional hours online each week since lockdown, browsing or online shopping.

The survey also analysed how long people take to make buying decisions and found that 63% confessed to making impulse purchases when surfing the internet; 62% said they spend online when they're bored.

Rob Wass, co-founder and ceo of Adzooma, said: "It's interesting to see how traditional advertising still plays such a big role, as well as the rise of online activity. Brits are still making a buying decision from things like social media ads and website advertising, and it just shows that this is a marketing tool which still needs to be perfected and optimised."

He added: "The last few months have also caused more businesses to seek help with their digital marketing and according to our research there was a 13% upsurge in people spending more money on online business services. We took the decision to open up our Adzooma platform for free indefinitely this month to help support businesses with their online marketing endeavours."

Written by Rachel Miller.

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