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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

UK must improve digital connectivity says BCC

22 January 2016

UK must improve digital connectivity says BCCThe leaders of all 52 of the British Chambers of Commerce have signed a letter to the Government demanding better digital and mobile connectivity for UK businesses.

On the closing day of the Government's consultation on the UK's future digital strategy (19 January), the British Chambers of Commerce (BCC) has called on the Government to match the scope and ambition of other countries to create a solid foundation for future business growth.

In a letter to the culture secretary, John Whittingdale, signed by all 52 accredited chambers across the UK, the BCC has highlighted areas where a lack of action is impeding business growth - including mobile coverage, supplier competition and insufficient broadband coverage and speeds.

The BCC is warning that unless UK businesses see swift improvements in reliability, speed, coverage and competition, the performance of individual companies - and UK productivity - may be severely affected.

Specific areas of concern highlighted by the BCC are:

  • Broadband: The BCC is calling for the rollout of ultrafast broadband across the UK;
  • Mobile coverage: Poor mobile coverage must be eliminated including areas of low connectivity such as business parks and transport hubs;
  • Improved competition: The BCC says improved competition and investment in the broadband market will boost access and choice for businesses;
  • 5G technology: The BCC is calling for new funding to make 5G a reality in the next decade.

John Longworth, BCC director general, said: "The digital world is changing daily and UK firms have a track record as global innovators and leaders. However, the infrastructure they rely upon is failing to keep pace. Britain may lead the world in ecommerce, but many offices, business parks and road and rail routes lack both mobile and broadband connectivity. Unless we set the bar high - and ensure UK companies have access to world-class digital infrastructure - we will be out-competed by others around the globe."

The UK Government, he said, "must set a far more ambitious digital strategy, starting with an immediate action plan to boost mobile and fibre connections for business. Companies of every size and sector, in every nation and region, are reporting connectivity problems. We need action from ministers, regulators, service providers and businesses themselves if we want to stay competitive in future."

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