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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

SMEs face "uphill battle" as business costs rise

18 September 2015

SMEs face "uphill battle" as business costs riseBusiness costs have continued to rise during 2015, driven in part by increased staff costs, according to the latest research from the Forum of Private Business.

The Forum's 2015 Cost of Doing Business survey, carried out among its members, has found that firms are facing an "uphill battle" to make ends meet, despite positive signs of an economic recovery. It says that business costs are rising 5.7% ahead of inflation.

The findings show that 86% of businesses have seen an overall increase in their business costs over the past 12 months. The majority of the costs faced by businesses were regulatory, says the FPB.

However, staff was cited as the most costly area for 77% of SME polled. This was followed by insurance (60%), marketing (60%), support (54%) and energy (50%).

Worryingly, the report also identified that 37% of small business owners admitted to being unable to pass any rising costs on to customers, forcing them to cut their own costs to keep prices static. Just 1% were able to pass on costs in full.

Ian Cass, the FPB's managing director, said: "Small firms continue to absorb these price increases. We cannot see how this can continue as 37% of our members feel that the constant high cost of doing business is a greater detriment to their cash flow than late payment (21%) or unexpected price rises (20%)."

The cost of complying with regulation is having a detrimental affect on small firms, added Cass. "Most of the costs are based on regulatory issues and the biggest problem for our members is that the costs cited this year have an impact on the bottom line and they are unavoidable."

He said: "27% of business owners reported that reducing red tape was the solution, but there has been no noticeable change over the last decade; when policy-makers have prioritised deregulation - it has, if anything, got worse. We do not feel that rail prices or energy costs will reduce significantly in the short term and insurance is likely to go up in November as insurance premiums are taxed at the new 9.5% rate."

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