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Establishing a successful recruitment process and clear written employment contracts for new employees can have a major impact on your business.

Every business needs to be aware of its obligations under minimum wage and equal pay laws, as well as recent pensions auto-enrolment changes.

You must comply with legal restrictions on employees' working hours and time off, or risk claims, enforcement action and even prosecution.

The right employment policies are an essential part of effective staff management. Make sure any policy is clear and well communicated to employees.

While sick employees need to be treated fairly, you need to ensure that 'sickness' is not being used as cover for unauthorised absence.

Most pregnant employees are entitled to maternity leave and maternity pay, while new fathers are entitled to paternity leave and paternity pay.

As well as undermining morale, illegal discrimination can lead to workplace grievances. Employee discrimination is covered by the Equality Act 2010.

Home, remote and lone workers are becoming increasingly commonplace. Key issues include communication and how to manage and motivate people remotely.

The right approach to consulting with and providing information to your employees can improve employee motivation and performance.

Disciplinary and grievance issues can be a major burden to employers. Putting in place and following the right procedures is essential.

Following the right dismissal and redundancy procedures helps protect your business and minimise the risk of a legal dispute at tribunal.

Employment tribunal claims are a worrying prospect for any employer. A tribunal case is a no-win situation – even if the claim is unjustified.

Freelancer fortunes improve as economic bounce back begins

11 May 2021

The latest survey of sole traders shows that UK freelancers have seen a "remarkable" recovery in earnings in the first quarter of 2021 after an incredibly difficult year.

New research conducted by the Association of Independent Professionals and the Self-Employed (IPSE) and PeoplePerHour has found that freelancers' earnings and confidence in the economy saw a "remarkable recovery" to pre-pandemic levels in the first quarter of 2021.

In Q1 2021, freelancers' average quarterly earnings stood at £20,778 - 20% up from £17,283 at the end of 2020. At the same time, freelancers' average spare capacity (the number of weeks they go each quarter without work) dropped from 4.3 weeks to 3.7 weeks. Although this is still not quite back to pre-pandemic levels, the findings show that freelancers compensated by raising their day rates.

Freelancers' confidence in the UK economy also dramatically rose. Short-term (three-month) confidence increased from -27.8 to -4.3, which is the highest it has reached since Q4 2015, before the EU referendum. Long-term (12-month) economic confidence rose from -27.7 to -0.2 - also the highest since Q4 2015.

The key metric that has not significantly recovered is freelancers' confidence in the performance of their own businesses. This is the first time since 2014 that freelancers have had less confidence in their business than the economy. Respondents said that "government regulation related to hiring freelancers" and "government tax policy" were the two main factors negatively affecting their business - ahead of the pandemic.

Andy Chamberlain, IPSE director of policy, said: "The roadmap to opening up the UK has driven a remarkable recovery in freelancers' earnings and also their confidence in the economy. Economic confidence among freelancers is in fact now at its highest level since before Brexit. After a dark year in which they were disproportionally hit by the financial impact of the pandemic, freelancers are again seeing cause to hope … Historically, the freelance sector has always been a key driver of economic recovery and it is clearly raring to go.

"Amid the optimism, however, there are also lingering causes for concern. Above all, the recent changes to IR35 are clearly damaging freelancers' confidence in the future of their businesses - not unreasonably as they see the chaos now running through the contractor hiring market."

Meanwhile, the latest quarterly SME Trends Survey from the CBI shows that SME manufacturing output is expected to improve markedly in the coming quarter. Its survey of 260 SME manufacturing firms saw optimism grow at the fastest pace in seven years. The volume of total new orders grew, reflecting a rise in domestic orders, while export orders were flat. In the next quarter, output and domestic orders are expected to bounce back, with predictions for output growth at the strongest in the survey's history (since 1988).

Written by Rachel Miller.

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